Cookie Policy

Last updated: January 1, 2025

Introduction

We use cookies and similar technologies on our website to improve your user experience, analyze traffic and personalize content.

This policy explains what cookies are, how we use them, the types of cookies we use, the information we collect through cookies and how this information is used, as well as how to manage your cookie preferences.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser.

Types of cookies used

Essential cookies


These cookies are strictly necessary for the operation of our website. They enable you to navigate the site and use its essential features, such as access to secure areas.

Performance cookies


These cookies collect information about how you use our website, such as the pages you visit most often. All information collected by these cookies is anonymous.

Functionality cookies


These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features.

Targeting/advertising cookies


These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Third-party services

We use the following third-party services that may place cookies on your device:

Google Analytics


We use Google Analytics to analyze the use of our website. Google Analytics generates statistics and other information about website usage by means of cookies.

Authentication services


To facilitate login, we use third-party authentication services that may place their own cookies.

Customer support services


Our support chat may use cookies to improve user experience and provide personalized support.

Managing preferences

You can manage your cookie preferences in several ways:

Browser settings


Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies or warn you when a cookie is sent.

Preference center


You can also manage your cookie preferences via our preference center accessible at any time at the bottom of the page.

Disabling third-party cookies


To disable Google Analytics cookies, you can install the Google Analytics opt-out browser add-on.

Warning: Disabling certain cookies may affect the functionality of our website.

Retention period

Cookies have different lifespans:

Session cookies


These cookies are temporary and are deleted when you close your browser.

Persistent cookies


These cookies remain on your device for a specified period or until you delete them. The duration varies depending on the type of cookie:
• Preference cookies: up to 1 year
• Authentication cookies: up to 30 days
• Analytics cookies: up to 2 years

Contact us

If you have questions about this cookie policy or our cookie practices, you can contact us:

• By email: privacy@pictohouse.com
• Via our contact form
• By mail: PictoHouse SAS, 123 Rue de l'Innovation, 75001 Paris, France

We strive to respond to all requests within 30 days.